“Personal Information” means information that can be used to personally identify including but not limited to your name and email address. We do not knowingly collect or process the Personal Information of anyone under the age of 18 without the express consent of their parent or guardian.
“Sensitive Information” is a special type of Personal Information that relates to health information, political beliefs, ethnicity, membership of a professional or trade association, sexual preferences, philosophical beliefs, or criminal record. We will not collect Sensitive Information except with your consent.
“Usage Information” means anonymous aggregate data that may be automatically collected through your use of the Gyld Services. This includes information that identifies your device, your operating system, your IP address, and dates and times that you access and use the Gyld Services. This information is used to resolve any technical issues that may arise, or for statistical analysis to help us to improve the Gyld Services.
Personal Information may be collected directly from you when you:
It is your choice to provide Personal Information to us. Wherever it is lawful and practicable, you have the option not to identify yourself when interacting with us. Please be aware that it may be necessary for us to collect your Personal Information to enable us to provide the Gyld Services to you. As such, if you do not wish to provide your Personal Information, this may limit our ability to provide the Gyld Services to you.
Circumstances where we collect Personal Data about you from sources other than you directly include where:
If we collect your Personal Data from third parties in circumstances where you may not be aware that we have collected such Personal Data, we will take reasonable steps to notify you of the collection and circumstances surrounding the collection.
We may from time to time collect anonymous Usage Information from the Gyld Services, by utilising cookies, pixel tags and other tracking technologies (collectively “Cookies”). Cookies are small packets of data that are downloaded onto your device when you access a website. Cookies hold specific information that helps a website ‘remember’ your actions and preferences over time. These are the types of Cookies that we may use to operate the Sites:
Cookies can stay on your device temporarily (“Session Cookies”) or until you manually delete them (“Persistent Cookies”). You can adjust your browser settings at any time to block Cookies, however please note that doing so may limit our ability to provide the Gyld Services to you in a fully operational form.
You agree that we may use your Personal Data for legitimate purposes including, but not limited to, the following:
For the avoidance of doubt, we will only use your Personal Data for purposes that you would reasonably expect us to use your Personal Data for in connection with providing the Gyld Services to you, or where we are required by law to collect your Personal Data. We will not sell, rent, or license your email address or any of your Personal Data.
We recognise your right under the Spam Act 2003 (Cth) and the GDPR to opt out from direct marketing, and as such these consents can be modified at any time by emailing the Privacy Officer or clicking unsubscribe on any direct marketing communications.
Please note certain non-marketing related correspondence from us, including messages relating to payment, will be automatically sent to you by virtue of your use of the Gyld Services and you may not have the option to unsubscribe from receiving this correspondence.
You agree and consent to us disclosing your Personal Data to:
We will take reasonable steps to ensure that these third parties are bound by Australian privacy laws.
You acknowledge that it is your responsibility to maintain the truth, accuracy, and completeness of your information and your failure to do so may inhibit our ability to provide the Gyld Services to you. You acknowledge and agree that you remain solely responsible for maintaining the truth, accuracy, and completeness of your information at all times, and we shall have no liability to you or any third party arising from your failure to do the same.
In accordance with the GDPR, we acknowledge the additional rights of EU subjects to:
We protect your Personal Data through technical security measures i.e. firewalls, encryption that limit the risk of loss, disclosure, or unauthorised access. No security measures are, however, 100% secure so we cannot guarantee the security of your information or data at any time. To the extent permitted by law, we accept no liability for any breach of security, or direct hacking of our security measures, or any unintentional disclosure, loss or misuse of any information or data, or for the actions of any third parties that may obtain any information or data.
Notwithstanding the above, we acknowledge our obligation to report any data breach that is likely to risk the rights and freedoms of natural persons to the Australian Information Commissioner and, where our data breach involves the information of EU subjects, report to the European Data Protection Supervisor. We will also inform you, where possible, if your data has been breached in the circumstance where it poses a risk of serious harm or your rights and freedoms.
We may, in the course of providing the services to you, transfer your Personal Data to overseas countries that are deemed by the EU Commission as having an adequate level of Personal Data protection. Where we transfer data to a third party in a country where no adequacy decision has been made, we will take reasonable steps to ensure person or entity handling your data in those countries are bound under contract to meet the requirements of the Privacy Act, APPs, and GDPR (as applicable).
Gyld Pty Ltd
Att: Privacy Officer
If you are not satisfied with our handling of your Personal Data, or have any other concern over our Privacy
Policy, then you may lodge a formal complaint with the Office of the Australian Information Commissioner (for more information, please see www.oaic.gov.au) or with the European Data Protection Supervisor (for more information, please see https://edps.europa.eu).